RETURN & REFUND POLICY

Welcome to Tshirtsiwant! Our Return and Refund Policy ensures a straightforward and satisfactory shopping experience.

Product Display: 

Our items are tailored to market trends and may be in limited supply. The actual colors of products might slightly vary from website images due to different screen settings and lighting in photos. A variation of up to 20% between website images and actual products is considered acceptable.

Order Changes or Cancellation: 

To change or cancel your order, email us at [email protected] within 12 hours of your order. Include your order number and desired changes. Orders can’t be altered after this period, but you can return items under our 30-day money-back guarantee.

30-Day Return and Refund: 

If you’re not satisfied, return the product within 30 days of receipt. Eligible returns should be:

• Unused, unworn, and in original condition.

• With original tags and packaging.

• Accompanied by proof of purchase.

• Only returns from the U.S. are accepted.

Defective Items: 

For returns due to defects, damages, or incorrect product details (like size or color), provide photographic evidence. We’ll handle return shipping and offer a full refund or replacement, with no restocking fee.

Change of Mind: 

If you return an item due to change of mind, you’ll cover the shipping costs. There are no restocking fees for these returns.

Sale Items: Items bought on sale can only be refunded if they’re defective.

Non-Eligible Returns: Used items returned in unsellable condition will be denied for return. We’ll inform you about any such decisions.

Return Options:

• In-Store: Drop off at any of our stores.

• By Mail: Include your receipt or proof of purchase.

Return Labels:

• For defective items, print the return label provided.

• For non-defective items, a return label is included in the shipment.

Refund Process:

1. Contact us with your order number and photos of the item.

2. We review requests within 24 hours.

3. Upon inspection of the returned item, we’ll process the refund within 2-3 business days.

Refunds may take 3-5 business days to appear in your account.

Late Refunds: 

If you haven’t received a refund, check your bank account, contact your credit card company, and then your bank. For further assistance, email us at [email protected].