Return and Refund Policies

Last updated: July 22, 2026

Order changes and cancellations

Contact us within 4 hours of placing your order if you need to change or cancel it. Because items are made to order, we cannot guarantee changes after production begins.

Eligible US returns

Regular returns are available for orders delivered in the United States when requested within 30 days of delivery. The item must be unworn, unwashed, undamaged, and in its original condition. Contact us for authorization and the correct return address before shipping.

For a change-of-mind return, the customer is responsible for return shipping. Original shipping charges are not refundable unless we sent an incorrect or defective item.

Incorrect, damaged, or defective items

If we sent the wrong item or it arrived damaged or with a production defect, contact us within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging. After review, we will arrange an appropriate replacement or refund. If a physical return is required for an approved quality issue, we will provide instructions and cover the return shipping.

International orders

We do not currently accept routine change-of-mind returns for orders delivered outside the United States. If an international order is incorrect, damaged, or defective, contact our support team within 30 days so we can review the issue and provide a resolution.

Items that cannot be returned

• Items that have been worn, washed, altered, stained, or damaged after delivery.
• Items returned without authorization or outside the 30-day window.
• Products marked final sale, except when they arrive incorrect, damaged, or defective.

How to request a return

1. Contact support. Send your order number, the item involved, and the reason for the request.
2. Wait for instructions. We will confirm eligibility and provide the correct return address or another resolution.
3. Package the item securely. Use a trackable service and retain the receipt when you are responsible for return shipping.
4. We inspect and process. You will receive an email when the return has been reviewed.

Refund timing

Eligible refunds are generally issued within 7 business days after an approved return is received and inspected, or after an approved no-return resolution. Refunds go to the original payment method. Your bank may need another 3–5 business days to display the credit.