Last updated: July 22, 2026
Your privacy, in plain language
We collect the information needed to run the store, fulfill orders, support customers, improve the site, and protect it from abuse. We do not sell your personal information for money.
Information we collect
- Contact and account information: name, email, phone number, billing and shipping addresses, and account credentials.
- Order and transaction information: products, order history, payment status, refunds, and delivery details. Our payment processor handles full card data; we do not store your complete card number or security code.
- Device and usage information: IP address, browser, device type, pages viewed, referral source, cookies, and similar technologies.
- Support and marketing information: messages, uploaded files, survey responses, preferences, and newsletter interactions.
How we use information
We use information to process payments and orders, produce and deliver products, maintain accounts, provide customer service, prevent fraud and abuse, troubleshoot and improve the site, comply with legal obligations, and send marketing when you have chosen to receive it.
When we share information
We share only what is reasonably necessary with service providers such as payment processors, production and fulfillment partners, shipping carriers, website hosting, analytics, email services, customer support tools, and security providers including Cloudflare. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
Cookies and analytics
Cookies help keep the cart and account working, remember preferences, measure performance, and protect forms from spam. You can control non-essential cookies through available consent controls and your browser settings. Blocking required cookies may prevent checkout or account features from working.
Marketing choices
You can unsubscribe from promotional email using the link in any marketing message. Service messages about an order, account, or policy change may still be sent when necessary.
Retention and security
We keep information only as long as reasonably needed for the purposes described here, including tax, accounting, dispute, fraud-prevention, and legal requirements. We use administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about certain disclosures. To make a request, contact us. We may verify your identity before completing it, and some records must be retained when required by law.
Children
Our store is not intended for children under 18, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as our services or legal obligations change. The date at the top shows the latest revision.
Need a hand?
We’re here to help
Still have a question? Send our support team your order details and we’ll point you in the right direction.
